It Doesn’t Help to Stress
Posted Tuesday, February 6th, 2007 · Permalink
The actual act of traveling, that is moving from a to b, can be a drag. For many who are doing the particular route for the first time it can even be a nightmare because they have to figure things out while they go, i.e. Which gate and where? How long will it take? What happens when I don’t make my connection? et cetera. One misconception that many people have is that it helps to act frustrated or angry because you will be helped more quickly.
Acting or even being frustrated or angry with the way things are going is not an efficient reaction for two reasons. The first reason for this has to do with the people whom you are affecting, that being the people helping you because it is their job to help you. Because it is their job, they deal with problems every day, and your problem is no exception. Added stress will not encourage them to help you more quickly or professionally. Your problem is rarely unique in their eyes, so unless you help them help you, you’re just another grump that better sit down, please.
The second reason to not act frustrated or angry when things aren’t going your way is for your own personal benefit. When you get pissed-off at long lines, you’re not helping you inner-peace in any way. This is completely avoidable and will help you enjoy your travel more. If something is realistically not your fault, know that it is their responsibility to fix things, and if you explain your problem in a helpful way, they usually will.
More on this can be found in Elliot’s excellent How to fix your trip page over at Customer Service Report.



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